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Answers about KnifeMaster, choosing a knife, delivery and returns.
KnifeMaster Australia is an Australian-owned and operated online retailer based in New South Wales, selling knives, tools, kitchen cutlery, sharpening gear and accessories.
Eligible Australian orders over $99 qualify for free postage. Some bulky items and overseas orders are excluded. Check the shipping policy and the shipping charge at checkout.
The shipping policy states that paid orders are processed and sent within 48 hours after payment clears. Stock shortages or order complications can cause delays. Backorders have a stated delivery window of 1–4 weeks. See the shipping policy for details; delivery estimates are separate from processing time.
Contact us within 14 days of receiving your item to request a change-of-mind return or exchange. The item must meet the original condition and packaging requirements. Postage charges and other conditions apply. Read the return policy before sending anything back.
A fixed blade has no folding joint and needs a suitable sheath. A folding knife stores its blade in the handle. Compare the intended task, dimensions, handle, maintenance and storage needs using the buying guide.
EDC means everyday carry, a description of intended utility rather than legal permission. Purchase, possession and carrying requirements depend on your location and knife type. Check current guidance from your state or territory authorities. NSW readers can start with the NSW Police knife crime factsheet.
Follow the instructions for your specific knife and sharpener. Clean and dry the blade, store it securely and check moving parts where applicable. Sharpening angle and tool compatibility vary by blade; use the care and sharpening guide as a starting point.
Use the contact page for product or order enquiries. Include the product link or your order details.
