Australian Owned & Operated | Free Shipping Over $99* | 30-Day Returns

Frequently Asked Questions (FAQ)

About KnifeMaster Australia

KnifeMaster Australia (knifemaster.com.au) is an Australian-owned online retailer of kitchen knives, outdoor and camping knives, EDC pocket knives, knife sharpeners, axes and outdoor gear. We ship Australia-wide from local stock and offer 30-day returns and free shipping on orders over $99.

Frequently Asked Questions

Does KnifeMaster ship Australia-wide?

Yes. We ship to all Australian states and territories from Australian stock. Orders over $99 qualify for free shipping. Most orders are dispatched within 1-2 business days.

Is it legal to buy knives online in Australia?

Yes, adults can legally purchase kitchen knives, camping knives and utility knives online in Australia. You must be 18 years or older to purchase knives from our store. Some states have restrictions on specific knife types, and carrying a knife in public without a lawful reason is prohibited in all states. Please check your state's regulations before ordering.

What kitchen knife should I buy first?

A 20cm (8 inch) chef's knife is the most versatile starting point for home cooks. Pair it with a sharpening stone or 3-stage sharpener to keep the edge in top condition. See our Knife Buying Guide for details.

How do I sharpen my knife?

For kitchen knives, we recommend a 1000/6000 grit whetstone: use the 1000 grit side to restore the edge and the 6000 grit side to polish. Hold a consistent 15-20 degree angle. For quick touch-ups, a 3-stage pull-through sharpener works well.

What is the difference between full tang and partial tang?

A full tang knife has steel running the entire length of the handle, giving better balance and durability for outdoor tasks. Partial tang knives are lighter and suit lighter kitchen or EDC use.

What steel types do your knives use?

Our range includes 3CR13, 5Cr15MoV, 9Cr18MoV, D2, 440C stainless and Damascus steel. Higher carbon content (like D2) holds an edge longer; stainless grades (like 440C) resist corrosion better and need less maintenance.

What is your return policy?

We offer 30-day returns on unused items in original packaging. See our Return Policy for full details.

How can I contact KnifeMaster Australia?

Email us at info@knifemaster.com.au or use our contact page. We respond within one business day.